Stranded in Love
With the continued pandemic, I thought we would give this a try and surprised my husband with stranded in love. I wasn’t sure how he would take to the games, but he was fully on board and we had so much fun. What’s great is that we can always go back to the games another time if we wanted. I was impressed with all the fun activities.
terrible customer service, broken box.
First off I will say that when my boyfriend and I did our first box together, we really did have a wonderful time. However we noticed as time went on, the pieces required for one of the entire activities was missing. After contacting customer service, I was told I could pick a replacement box of the same theme that would include the missing items or a whole different box to be sent to me. I asked for the different box since even though items were missing, we still basically got to enjoy the first box for what it was. It wasn't the best first impression, but I passed it off as an unlucky fluke. However the replacement box never came and I received a few different stories regarding where it was and what happened to it. I waited a month like they told me to and when it didn't arrive I contacted customer service again and was given $10 back and told I would have to wait another lengthy amount of time if I wanted another box. Customer service just didn't seem to want to really fix the continuous issues I had and basically got sick of me messaging them. It's a shame because I did like the idea of the boxes a lot but because of mistake after mistake and then not feeling like I was valued as a customer, a new customer at that, I won't be ordering anymore.